Assistant Housekeeping Manager
The Atlas°
About this Role
Ever walked into a hotel room and thought, "Wow, this feels just right"? That magic doesn't happen on its own. It's created by a hardworking, detail-loving Housekeeping team-and as our Assistant Housekeeping Manager, you'll help lead that magic behind the scenes. From sparkling rooms to smooth daily operations, you'll support, guide, and jump in with the crew to keep things running like a well-made bed. If you're ready for a hands-on leadership role that blends hospitality, organization, and a little fun along the way, you've found your place at Atlas°.
Your mission? To help make our hotel a shining beacon of spotlessness and care that's second to none. Think of it as a leadership role with a side of sparkle. This is a full-time position with a schedule that includes varying hours during the week and on weekends.
Your Primary Responsibilities Include:
- Support the Housekeeping Manager in leading daily operations and driving team efficiency, motivation, and performance.
- Coordinate daily housekeeping activities, including task assignments, room flow, and department opening duties.
- Assist with Crew scheduling, labour cost management, and departmental cost control.
- Lead, train, coach, and hold Housekeeping Crew accountable to established standards and expectations.
- Conduct proactive room inspections to ensure cleanliness, quality, and brand standards are met.
- Manage inventory, supply ordering, stock levels, and housekeeping closet organization.
- Assist in developing and maintaining departmental processes, systems, and operational documentation.
- Prepare reports, audits, and departmental correspondence as required.
- Step in to perform hands-on housekeeping duties alongside the team when operationally required.
- Act as a leadership support and alternate in the absence of the Housekeeping Manager.
- Perform other duties as assigned by management.
Qualifications:
- 1-2 years of supervisory or leadership experience in housekeeping, hospitality, or a similar operational environment.
- Previous hotel or housekeeping experience is strongly preferred.
- Strong knowledge of housekeeping operations, cleaning standards, and attention to detail.
- Ability to lead by example with a hands-on, team-first approach.
- Comfortable using basic technology, scheduling tools, and hotel systems (property management system experience is an asset).
- Ability to manage time, prioritize tasks, and adapt in a fast-paced environment.
- Strong English communication skills (verbal and written) with a positive, professional attitude.
- Flexibility to work varying shifts, including weekends and occasional evenings.
Of course, there are a plethora of other administrative items and the typical day-to-day operations that you'll be responsible for, but those are pretty hard to sum up in a job ad.
About Us:
As an independent, locally owned establishment, we invest in our hotel, foster an exceptional Crew, and strive for unparalleled guest experiences. Our Core Values-Above & Beyond, Fastidiousness, Got This, Unconventional, and Neighbourly-steer us toward service excellence. Our offerings include free parking, daily Crew lunches, health benefits, engaging staff events, and other fantastic perks.
If you're ready to take on a diverse role with plenty of room for growth and advancement, apply online and tell us why you should be our newest member of The Atlas° Crew!