Accounts Clerk Receivables
Rentokil Initial
About this Role
Job Purpose
The Accounts Clerk Receivables is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.
Duties and Responsibilities
- Contact debtors via email, letters, and phone for invoice payments.
- Maintain updated information on debtors.
- Record all communications for potential legal proceedings.
- Resolve client queries by coordinating with other departments and accessing necessary documentation.
- Create tickets for terminated customers.
- Inform the Finance Manager of accounts needing collection or legal action.
- Report outstanding issues and potential debtor problems to management.
- Liaise with liquidators for bad debt write-offs.
- Perform other assigned job-related duties.
Competencies
- Understanding of the full Accounts Receivable process
- Strong written and verbal communication skills
- Relationship-building skills with stakeholders, including Management
- Excellent organizational and time management abilities
- Ability to prioritize and multitask
- High accuracy and attention to detail
- Tenacity in handling difficult conversations
- Willingness to escalate debt issues
Requirements
Qualifications and Experience required
- At least five (5) CXC passes
- At least one (1) year experience in a Accounts Clerk Receivables role
- Proficient in basic computer operations, with demonstrated familiarity in using Google Sheets or Microsoft Excel
- Certification in Credit Management will be an asset
- Certificate in Negotiations will be an asset
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