Sales Coordinator
Dakota Dunes Resort
About this Role
The Sales
Coordinator provides administrative and coordination support to the Sales department
at Dakota Dunes Resort. This role assists with client communications, proposal
and contract preparation, database management, event coordination, and sales
administration while helping deliver exceptional service and memorable
experiences for guests and clients.
As a key
member of the resort team, the Sales Coordinator serves as an important liaison
between the Sales department and operational teams across the property, helping
ensure information is communicated effectively and guest expectations are met.
The ideal
candidate is outgoing, professional, and enjoys working with people. They
possess strong written and verbal communication skills, thrive in a
collaborative environment, and are comfortable working with multiple
departments to support the success of meetings, events, group business, and
resort partnerships.
Key
Responsibilities
Sales
Support
Prepare
sales proposals, contracts, and client correspondence.
Maintain
accurate client records, databases, and files.
Assist
with lead tracking, inquiries, and follow-up communications.
Coordinate
site inspections, familiarization tours, and client visits.
Support
group bookings, meetings, conferences, weddings, and special events.
Assist
with the preparation of presentations, reports, and sales materials.
Support
participation in trade shows, sales missions, and industry events.
Coordination
& Communication
- Act
as a liaison between the Sales department and operational teams throughout
the resort.
- Communicate
client needs and event details to appropriate departments.
- Assist
with internal coordination to ensure seamless guest and client
experiences.
- Help
maintain accurate records and documentation related to group and event
business.
- Support
day-to-day administrative functions of the Sales department.
Guest
& Client Service
- Provide
professional, friendly, and welcoming service to guests, clients, and
partners.
- Respond
to inquiries in a timely and professional manner.
- Build
positive relationships with clients and stakeholders.
- Assist
in creating memorable experiences that reflect the hospitality standards
of Dakota Dunes Resort.
Qualifications
- Previous
experience in hospitality, tourism, customer service, administration,
sales support, or a related field is preferred.
- Strong
written and verbal communication skills.
- Excellent
interpersonal and relationship-building abilities.
- Exceptional
organizational skills and attention to detail.
- Ability
to manage multiple priorities in a fast-paced environment.
- Professional,
positive, and guest-focused attitude.
- Proficiency
with Microsoft Office applications, including Word, Excel, Outlook, and
PowerPoint.
- Experience
with Delphi, Salesforce, Opera, CRM systems, or hospitality sales software
is considered an asset.
- Knowledge
of the hospitality industry and experience supporting meetings,
conferences, weddings, group business, or special events is considered an
asset.
- Experience with Delphi,
Salesforce, Opera, CRM systems, or hospitality sales software is
considered an asset.
What
We're Looking For
The
successful candidate will be:
- Outgoing, friendly, and
approachable.
- A confident communicator who
enjoys working with people.
- Organized, dependable, and
detail oriented.
- A collaborative team player
who works well across departments.
- Professional and welcoming
when interacting with guests and clients.
- Flexible and adaptable in a
dynamic hospitality environment.
- Passionate about delivering
exceptional customer service.Dakota
Dunes Resort is committed to employment equity and encourages applications from
Indigenous candidates and individuals from diverse backgrounds.
We thank
all applicants for their interest; however, only those selected for an
interview will be contacted.
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