Junior IT Support Analyst

About this Role

At GMS, we've been helping Canadians for more than 75 years to get the health and travel insurance they want and need. The same pioneering spirit that started our story is what drives us to do things differently today. Insurance, honestly, is our promise, and it's what we do at GMS. We care about our customers, our community and each other. As a non-profit organization, we're proud to reinvest our profits into the health of the communities we serve and that have supported us since 1949.

We want our employees to feel good about coming to work and being in a workplace that promotes flexibility, growth and a healthy work-life balance. If you'd like to be part of a team that truly takes care of our customers, our communities, and each other, this could be your chance.

Here's the role

The Junior IT Support Analyst provides essential hands-on technical support as a member of the IT Operations team. This role serves as the primary point of contact for troubleshooting hardware, configuring Windows desktops and laptops, and managing user provisioning onboarding/offboarding). You will work directly with employees to diagnose technical issues, resolve everyday hardware and software problems, and assist the broader IT Operations team with routine system maintenance.

Position Responsibilities

Competencies

Education & Experience

Work Conditions

When you become a GMSer, you can expect:

Are we a fit?

If you think so, please apply by Friday June 19, 2026. We'd love to reach out to everyone who applies, but we just don't have enough hands! If you're selected for an interview, we'll be in touch. If not, please consider us again in the future